Numerex Corp. has announced the release of nxCONNECT, a wireless LTE backup service for businesses that depend on high speed internet service for their business connectivity. nxCONNECT ensures the continuity of service by using Numerex’s cellular network service as a backup connection in the event of broadband network outages.
Multiple System Operators (MSOs) and Communications Service Providers (CSPs) face a serious problem when the impact of service interruptions caused by network outages bring their customers business to a grinding halt. When broadband services go down, mission critical functions such as point-of-sale (POS), customer service and communications go with it. nxCONNECT ensures that businesses avoid the pain of broadband service outages, delivering a fast, reliable, wireless LTE backup service.
Shu Gan, Chief Marketing Officer commented, “We are excited to launch this unique capability to providers of broadband services which allows them to enhance their commercial internet offering with an automatic connectivity backup in the event of a primary service outage. It brings peace of mind to their customers, knowing that their business will stay connected even if the primary broadband connection goes down. It also brings value-added new service revenue opportunities to these broadband service providers.”
Powered by the nxFASTplatform and Numerex’s network partnerships with all tier-1 US and global wireless carriers, nxCONNECT consists of a turn-key, completely bundled offering which includes multiple cellular network services, an intelligent router provided by Cradlepoint, and a purpose-built online management portal. The router instantly detects loss of the broadband signal and then seamlessly re-connects using an innovative network selection feature. Upon power-up, this feature checks multiple options and optimizes the connection based on the fastest, most reliable network available. This helps businesses maintain internet speed, up-time, and reliability in the event of a network outage. The user-friendly online portal allows customers to conveniently manage connectivity, get notifications, retrieve reports, and see event activity.
“Cradlepoint is proud to be the partner of choice for Numerexs nxCONNECT service,” said Edward Walton, Vice President of North American Channels and Alliances at Cradlepoint. “To safeguard against a disruption to the primary network, Numerex will be utilizing our failover routers to ensure that customers have consistently fast, secure, always on connectivity for both SMBs and the enterprise.”